This privacy policy sets out how Five Nines (Contracts) Ltd uses and protects any information that you give us when you use this website.

Five Nines (Contracts) Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes.

This Privacy Policy only relates to how Five Nines (Contracts) Ltd handle your information, our website is built on an Ionos platform and hosted by Ionos for more information on their Privacy Policies please visit their website - ionos.co.uk.

What we collect

Users of our Live Chat/ Contact Us and various contact forms throughout the website are requested to provided:

Name

Email address

Phone Number (optional)

Our data tracking software (see cookies) provides us with:

Pages visited

Duration on site

Approximate location

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

We may use the information to improve our website.

We may use your personal information to send you promotional information but only with your prior consent.

We may use metadata to improve our marketing campaigns

How we use cookies

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Our website uses tracking software to monitor its visitors to better understand how they use it. This software uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties. We may use your personal information to send you promotional information but only with your prior consent.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us via email at info@paigeandblack.com

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.